Returns & Refund Policy
Returns & Refund Policy
Last Updated: February 26, 2026
At Grevion, your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
30 Day Money Back Guarantee
We offer a 30 Day Money Back Guarantee on all eligible purchases.
If you are not satisfied with your order, you may request a return within 30 days of receiving your item.
To qualify for a refund, returned items must be:
- In their original condition
- Unused and undamaged
- Returned with all original accessories and packaging whenever possible
Damaged or Incorrect Items
If your order arrives damaged, defective or incorrect, please contact us as soon as possible at:
Please include:
- Your order number
- A description of the issue
- Photos of the item and packaging, if applicable
Our support team will review your request and work quickly to provide the best possible solution.
How to Request a Return
To start a return, simply email:
Please include:
- Your order number
- The reason for your return
- Photos if your item is damaged or defective
Once your request has been reviewed, we will provide you with detailed return instructions.
Please do not send your item back without contacting us first.
Refunds
Once your returned item has been received and inspected, we will notify you of the status of your refund.
If your return is approved, your refund will be issued to your original payment method within 5 business days.
Please note that your bank or payment provider may require additional time to process the refund.
Return Shipping
Customers are responsible for return shipping costs.
A $5.95 return shipping fee will be deducted from your refund once your return has been processed.
No return shipping fee will be charged if you received a damaged, defective or incorrect item.
We recommend using the return label provided by our support team. Returns sent without prior approval may experience processing delays.
Non Returnable Items
For hygiene, safety or other applicable reasons, certain items may not be eligible for return if they have been opened, used or damaged after delivery.
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Email
info@greviongolf.com
Customer Support
Monday through Friday
9:00 AM to 5:00 PM CET